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Vintage Gliders Complaint - Vintage Gliders - beware - restored old metal glider
Vintage Gliders Complaint

Vintage Gliders Complaint

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Vintage Gliders - beware - restored old metal glider


I would like to share my experience with Vintage Gliders of Danville, VA., for the benefit of others.

I purchased a restored old metal glider from them recently. I live in New Orleans, so I had to have the glider shipped to me, without seeing it first. The risk was even greater because of the company's policy of no credit cards; you have to send them a certified check beforehand. Well, they're just about the only ones around offerring this product, so I took a chance.

On the plus side, they did ship me a glider in a reasonable amount of time and it was the size and style that I ordered. They promise that there will be no rust through and that it will glide properly, which was true. They also promise that it will be free of dents, which was not quite true. Okay, there were no really big dents, but it certainly wasn't free of dents.

The big problem was the color. I chose the glider I did because of a beautiful, professional paint job displayed on their website. The six basket weave areas of the glider were painted in six, alternating concentric squares, yellow-white-yellow-white-yellow-white. The glider that arrived was painted with plain white basket weave areas. And they weren't even painted that well (an underlying darker color could be seen showing throught). The unique, more complicated paint job pictured was a primary reason for selecting this glider and for paying the not inexpensive price. They unilaterally decided to substitute a less complicated, less expensive color scheme.

Well, prior to the arrival of my glider, I was able to contact this company easily, which I did several times to clarify one thing or another. They screen all calls through an answering machine / service. However, I was always connected promptly to someone who identified herself as Tamara Winstead. After my glider arrived however, that changed completely. I was no longer connected, ever. Every attempt to speak with someone either resulted in a message that no one was available or a prompt to leave a message and someone would return my call. Many messages were left. No calls were ever returned. Curiously, the day after my glider arrived and I first called them, the picture of the glider I ordered mysteriously disappeared from their website (although I did save the webpage before they did that).

So anyone considering buying a glider from these people would be strongly encouraged to pick it up in person. If you are planning to have it shipped out of state as I did, beware that you might not get what you paid for.


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Comments


decomom says: (8 years ago)
 0
I like you purchased a Vintage Glider only to have it delivered, packaged very well, but not refurbished by any stretch. They painted over rust holes, did not replace or repair bent metal so one side is lopsided and does not glide, hardware was not replaced. When we tried to call they never answered, and e mail response stated they closed their business June 1, yet their website is still up and advertising items for sale. STAY AWAY from this company, I'm out $850.



kmar says: (8 years ago)
 0
thanks. I am looking for a glider and had seen there items which look good on the web page. I was suspect of the payment methods.



dfreecvs says: (9 years ago)
 0
I have 2 matching 3 seaters up in Canada I am selling for 300.00 each Gulf Breeze style. You could have them painted and still be ahead of the game.



smartinPA says: (9 years ago)
 0
Watch out. These people are charging way too much. Look around in your neighborhoods. I have a three seater, loveseat, two chairs and a glider swing all from my area. They all match and I have a total of maybe $500.00 in all of them.



PublicBeware911 says: (10 years ago)
 0
This couple is money greedy and dishonest. You will be taking a big risk dealing with them. The husband is the mastermind behind the business and a walking time bomb. Some day they are going to be sued for the way they rip people off!




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